Insurance policy.

Last Updated: 22/11/25

Product Guarantee

All candles are handmade using natural soy wax and premium fragrance oils.
We guarantee quality and safe packaging.

Transit Insurance

All candles are handmade using natural soy wax and premium fragrance oils.
We guarantee quality and safe packaging.

Filing A Claim

To process a claim, email us within 48 hours with:

• Order number

• Photos (for damage)

• Description of the issue

Claims should be sent to:
📧 candleland16@yahoo.com
📧 candle.com@gmail.com