Terms & Conditions

Last updated 22/11/25

Welcome to Candle Land. By using our website or placing an order, you agree to the following Terms & Conditions.

Use of our website

You agree not to misuse our website, attempt to breach security, or engage in fraudulent activity.

Products

All products sold by Candle Land are handmade natural soy wax candles.
Because each candle is handmade, slight variations in colour, frosting, or texture are normal and not considered defects.

We reserve the right to modify product details, pricing, or availability at any time.

Orders & Payment

• Orders are confirmed once full payment is received.

• We may refuse or cancel orders for reasons including stock issues, payment errors, or suspected fraud.

• All prices are in GBP (£) and include VAT where applicable.

Shipping

Shipping is currently UK only.
Dispatch and delivery timeframes are outlined in our Shipping Policy.

Returns & Refunds

Please review our Return & Refund Policy for details on eligibility and procedures.

Safety Information

Customers must follow all candle care and safety guidelines. Candle Land is not liable for damage resulting from:

• Unattended burning

• Unsafe placement

• Failure to follow candle safety instructions

Liability

Candle Land is not responsible for:

• Indirect or consequential losses

• Allergic reactions to scents or ingredients

• Damages caused by misuse or incorrect storage

Our liability is limited to the value of the product purchased.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.